At TheraCups, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you can return it within 30 days of receipt. Please ensure the item is unused, in its original packaging, and in the same condition as when you received it. For more details, visit our Return Policy page.

Our standard shipping time is 12 to 15 business days. Delivery times may vary depending on your location, and we’ll always strive to deliver your order within this window. You will receive a tracking number once your order is shipped so you can track its progress.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package on the carrier’s website.

Yes, we take security seriously. Your payment information is encrypted and securely processed through trusted payment gateways. You can shop with confidence knowing your data is protected.

If you have any questions or need assistance, you can reach out to our customer service team at chantehamiltonllc@gmail.com. We are here to help and will respond to your inquiry as quickly as possible.

We occasionally offer promotions and discounts. Please sign up for our newsletter to stay updated on special offers, sales events, and new product launches!

We’d love to hear your feedback! After receiving your product, you can leave a review directly on our website. Your reviews help us improve and assist future customers in making informed decisions.

You will receive an email confirmation once your order has been processed and your payment has been successfully completed. If you do not receive this email, please check your spam folder or contact us at chantehamiltonllc@gmail.com for assistance.